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Legal
These Terms & Conditions ("Terms") govern the use of services provided by BoostCrow ("we," "us," or "our"). By signing up for any BoostCrow plan or using our services, you ("the Client") agree to these Terms. We've written them in plain language because we believe you deserve to know exactly what you're getting.
BoostCrow provides web design and digital services for small businesses. Depending on the plan you select, our services may include:
The specific services included in your subscription depend on your selected plan. Full plan details are available on our Pricing page.
BoostCrow does not charge setup fees. Your plan's price covers design, hosting, your domain and support. You'll always know exactly what you're paying before you're charged.
You can pay for your plan monthly or yearly, and you are always billed in advance. Your billing cycle begins on the date your subscription starts and recurs on the same date each month (monthly plans) or each year (yearly plans). Prices are listed on our Pricing page and may be updated with 30 days' notice.
There is no contract and no minimum term on any plan. Monthly plans continue from month to month until you cancel, and you can cancel at any time (see Cancellation below).
Paying for a year up front costs less than paying monthly. It is optional and is not a commitment: you can cancel a yearly plan at any time (see Refund Policy for what is refunded). A yearly plan renews for another year on its renewal date unless you cancel before that date.
Because our services include hosting, domain registration, and other resources provided through third-party infrastructure partners, monthly charges are non-refundable once the billing period has begun. These costs are incurred on your behalf the moment your service period starts, and we are unable to reverse them for time that has already been used.
Yearly plans: if you cancel before the year is over, we refund what you paid for the year minus our regular monthly price for each month that has started, if anything is left. For example, if you paid $359 for a year of a $35/month plan and cancel during the fourth month, we refund $359 − (4 × $35) = $219.
We understand this is an important consideration, which is why we offer free demos so you can experience exactly what we will deliver before you make any financial commitment. We want you to feel confident about your decision before your first charge.
If you have concerns about your service, please reach out to us at hello@boostcrow.com — we're always willing to work with you to make things right.
All domains purchased as part of your BoostCrow subscription are registered in your name. From the moment your first payment is processed, the domain is yours. You are the legal owner of your domain — we simply manage it on your behalf for as long as you're a client.
All domain registrations are handled through HostCrow.com, a sister company of BoostCrow that specializes in domain management. Your domain is registered, renewed, and maintained through HostCrow as part of your BoostCrow subscription.
If your BoostCrow subscription ends and you'd like to keep your domain registered with HostCrow, you're welcome to do so at no additional transfer fee. Your domain will remain in your HostCrow account, and you'll simply pay the standard annual renewal rate directly. This is the simplest option and requires no action on your part beyond continuing renewal.
You may transfer your domain to any registrar of your choosing at any time. Upon request, we will unlock your domain and provide the authorization code needed to initiate a transfer. Please note that your new registrar may charge a one-time transfer fee according to their own pricing — this is standard across the industry and is not a charge from BoostCrow or HostCrow.
If you keep your domain registered with HostCrow (even if you cancel your BoostCrow subscription), we will provide complimentary assistance with DNS configuration. This includes help pointing your domain to the appropriate host, setting up email records such as MX and TXT records, or configuring other DNS settings you may need while your domain remains with HostCrow.
If you decide to transfer your domain away from HostCrow, we will assist with the domain transfer process (including unlocking the domain and providing any necessary authorization codes). We can also help configure your DNS and email records as part of the transfer process for an additional fee according to our then-current rates.
To cancel your subscription, send a written request to hello@boostcrow.com at any time. Your plan ends at the end of the period you've already paid for (for yearly plans, see Refund Policy) and you won't be charged again, and we'll confirm your cancellation and walk you through any next steps.
Upon cancellation of your BoostCrow subscription:
Please note that once your subscription ends, we are not obligated to provide website hosting, maintenance, content updates, or any other ongoing services beyond assisting with the transfer of your domain.
Content you provide to us (text, photos, logos, branding) remains your property. Website designs and templates created by BoostCrow are licensed to you for the duration of your subscription. Upon cancellation, the license to use BoostCrow-created designs ends unless otherwise agreed in writing.
We may use anonymized screenshots or descriptions of websites we've built as portfolio examples, unless you request otherwise.
Every plan includes website updates done for you: changes to the text, photos, hours, prices and other content of your existing pages. Send update requests by email to hello@boostcrow.com, by text to (919) 919-6123, or through our Request an Update form. We aim to complete standard updates within 1–2 business days. Larger projects, such as a redesign or pages beyond your plan, are quoted before any work starts.
Depending on your plan, your website includes a 7-Day or 30-Day Launch Warranty. During this period, we'll make minor adjustments and refinements to ensure you're satisfied with your site. The Launch Warranty covers cosmetic and content adjustments — it does not cover complete redesigns, major structural changes, or scope beyond the original project.
Websites hosted through BoostCrow must comply with all applicable laws. You agree not to use our services to host or distribute:
We reserve the right to suspend or terminate accounts that violate these terms.
We strive to maintain high uptime for all hosted websites through Cloudflare's enterprise-grade infrastructure. However, we cannot guarantee 100% uptime. We are not liable for any damages, lost revenue, or other losses resulting from temporary service interruptions, scheduled maintenance, or factors beyond our control (such as internet outages or third-party service disruptions).
Our total liability to you for any claim arising from our services shall not exceed the total amount you have paid to BoostCrow in the one month preceding the claim.
We may update these Terms from time to time, and any changes will be effective immediately upon posting the updated Terms on our website. You agree that we are not obligated to notify you of changes in advance or by email. We may, at our discretion, inform active clients from time to time to review the updated Terms if there are major changes and encourage you to check these Terms periodically. Your continued use of our services after the updated Terms are posted constitutes your acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the State of North Carolina and the United States. Any disputes will be resolved through good-faith negotiation before pursuing formal legal remedies.
We've tried to make these terms as clear and fair as possible. If anything is unclear or you have questions, don't hesitate to reach out.
Email: hello@boostcrow.com